FAQs

Answers to our most commonly asked questions.

If your question isn’t here, please contact us.

GENERAL

 

A food bank, like Food Bank of the Rockies, is a large, centralized resource that acquires and distributes food and necessities to smaller, direct service-only Hunger Relief Partners, which are food pantries. Many food banks, again like Food Bank of the Rockies, also have programs that directly distribute to those in need. If it’s helpful, you can think of food banks as distribution centers and food pantries as corner stores. The former offers large-scale efficiencies and impact, and partners with the latter to deliver much-needed food and necessities at a hyperlocal level.

We procure food and necessities from a variety of sources, including a robust grocery rescue program, which reduces food waste while providing quality food for people in need. We also receive direct contributions from partners throughout the food industry, from farmers to restaurants. A smaller but still sizeable portion of our food is purchased using donated funds and other means of foundational support. And because we can purchase food in bulk quantities at wholesale prices, we can make that funding go further, providing about the equivalent of four meals for every dollar.

Our two processes for food distribution are through direct services and through Hunger Relief Partners.

Direct services are programs run wholly by Food Bank of the Rockies and our associated teams. These include our fleet of more than 75 mobile pantries that bring food to where it’s needed most, our Food For Kids programs that provide afterschool and summer nutrition support for families, delivery of meal boxes for older adults, and much more.

Hunger Relief Partners are locally based relief organizations throughout the region who receive resources through Food Bank of the Rockies. Our partners are the lifeline between Food Bank of the Rockies and communities throughout Colorado and Wyoming, and we are so proud to currently be partnering with more than 800 organizations.

We’re proud of the fact that 96¢ of every single dollar we bring in goes directly into our hunger relief programs. And we have been given a 4-Star rating on Charity Navigator for 11 years running.

We are strident stewards of the funding and support that is so generously provided by our community and partner organizations, and we strive for maximum transparency by offering our financial statements for all to see. 

That’s a question almost as big as the problem of hunger itself. 

In Colorado, the number of adults estimated to be food insecure in 2020 was 1 in 7. In Wyoming, that number was 1 in 6. For children it’s 1 in 5 and 1 in 4, respectively. 

One of the biggest recent impacts has obviously been the economic devastation of the pandemic, where we saw need in our region explode by 150%. And recovery from this will be a very long road for so many of our neighbors in need. 

But food insecurity in America was on the rise long before the pandemic, due to an incredibly complex web of factors, from systemic inequalities to infrastructure failings to global economic shifts. 

In 2020, we provided food and necessities to around 572,000 adults and 219,000 children across Colorado and Wyoming. Their backgrounds and needs are about as varied as you can imagine, from heads of households losing their jobs (or even just hours) to recent graduates finding career paths suddenly closed off. So often, we hear from our clients that they never thought they’d need the kinds of services we provide.

Which is why we will remain diligent and ready to answer the challenge of hunger wherever and whenever it rises. 

All of our clients receive our food and support either through direct programs or one of our more than 800 Hunger Relief Partners

VOLUNTEERING

We are open Monday –Saturday, with shifts from 8:45 am to noon and from 12:15 pm to 3:30 pm. Please arrive at least 15 minutes prior to the beginning of your shift.

Nome location – Monday – select Saturdays from 9 am to 11:30 am and from 12:30 pm to 3 pm.

You should dress weather appropriate in closed toe shoes (sneakers, work boots) and clothing appropriate for a warehouse workplace setting. No clothing that is overly revealing or suggestive is allowed. Shirts/tops must have a strap over each shoulder and the bottom of shirts/tops must meet or be longer than the top of the pants so that the midriff is not exposed. No halters, tubes or single shoulder strap shirts are allowed. No undergarments may be visible when in normal posture (sitting or standing). No clothing that has a derogatory message or that promotes, suggests, or depicts violence.

Court ordered volunteers sign up online to get started. We will consider misdemeanor court ordered community service on a case-by-case basis. Please note we are unable to accept court ordered volunteers during our busy seasons of summer and the holidays.

Please register in advance! You can see what shifts are available and get yourself signed up through our website.

All volunteering does occur within our warehouses, so we encourage contacting our office first. We will examine each situation and try to accommodate all to the best of our ability.

Yes! Just let us know BEFORE you start your shift and we’ll make sure the agency you choose to help receives VIP credit for your volunteer time.

We can take up to 100 volunteers per shift with advanced arrangements. Groups will be split into multiple areas.

Yes. Please bring in any paperwork you need filled out and let us know when you start your shift. We’ll have it signed for you at the end of your shift.

We have some smaller lockers available for purses and jackets but advise you to only bring in what you really need. Items left in vehicles must be placed out of view and locked.

Volunteers must be at least 14 years old (accompanied by an adult) or 16 years old to volunteer on their own. Volunteers must be 18 years or older to volunteer in our kitchen. For Saturdays, prior authorization is required for younger volunteers.

Food Bank of the Rockies is committed to a safe, healthy and productive environment. Volunteers are prohibited from possessing, using, being under the influence or selling drugs and alcohol that can alter judgment, as determined in the sole discretion of Food Bank of the Rockies. The possession, use, consumption and/or sale of such substances, including marijuana for either recreational or medicinal purposes, while volunteering for Food Bank of the Rockies will not be tolerated.

Yes, you can access our Volunteer Handbook by clicking this link.

EVENTS

A promotion with Food Bank of the Rockies is a mutually beneficial partnership we enter into with another business or organization. Typically, the promotion raises funds as a percentage of purchases from that partner. For example, if someone eats at a restaurant partner, a percentage of their check (like 5%) will be donated to Food Bank of the Rockies.

Thank you for thinking of Food Bank of the Rockies. We would love to know more about your event or promotion idea. Please fill out our Corporate Partnership Cause Marketing & Event Form and return via email to Kristina Thomas, kthomas@foodbankrockies.org.

Each invitation is determined on a case-by-case basis. We do ask for adequate lead time for staff planning, with a recommended 15 days advance notice.

Staff and/or volunteer presence at an event is never guaranteed. We recommend requests be made at least 30 days prior to the event and Food Bank of the Rockies’ participation is determined on a case-by-case basis.

Food Bank of the Rockies banners can be checked out for a $50 deposit, returned upon delivery of the banner.

Food Bank of the Rockies accepts gifts of all sizes, $1 helps provide enough food for four meals.

Presence on the Food Bank of the Rockies website is never guaranteed and is determined on a case-by-case basis, usually in correlation with venue, frequency of giving, and social media exposure.

Food Bank of the Rockies cannot guarantee social media posts during a campaign. Posts are determined on a case-by-case basis. Usually in direct correlation with venue and social media exposure. Please feel free to tag us @FoodBankRockies so we have the ability to like and possibly share!

Yes, however, the logo must adhere to our style guidelines, and we must approve any materials that contain our name and/or logo. Approval is done quickly and can be done via email.

Food Bank of the Rockies can provide you with our media release template but cannot send information out on your behalf. We can also provide a quote from senior staff that you can use in your release.

Food Bank of the Rockies does not share media contacts or relationships.

External events and promotions cannot be executed by our staff or volunteers.

Food Bank of the Rockies does not supply any funding for outside events and will not be responsible for any debts incurred.

Food Bank of the Rockies does not have resources in place to act as accountant for outside groups. Bookkeeping should be done by the event/promotion organizers.

See point #12 in Copy of Fundraising & Event Guidelines below

Use of the Food Bank of the Rockies tax ID number is provided on a case-by-case basis, following review by the Food Bank of the Rockies Leadership Team.

Food Bank of the Rockies requires verification that the sponsoring organization has adequate insurance coverage and must receive a certificate of insurance that names Food Bank of the Rockies as an additional insured no later than 15 days prior to the event.

Food Bank of the Rockies is a member of Feeding Colorado, an organization comprised of all 5 Feeding America member food banks serving Colorado. Funds would be split with the respective sister food banks based on service area boundaries.